Club Fitting FAQ's
Q: I'm not a good golfer, should I get fit?
A: Everyone should be fit, regardless of ability! Everyone stands to help their game and lower their scores with a club fitting. Everyone hits good golf shots, and a proper club fitting can help that happen a lot more frequently!
Q: Can you fit my current clubs to me?
A: Yes we can! We will put you through a fitting and recommend what would need to be done (lengthening, shortening, lie angle adjustment, re-shaft, re-grip) and how much it would cost.
Q: What should I bring to my fitting?
A: We recommend bringing your golf glove, a few clubs to warm up with, and wearing a pair of sneakers or spikeless golf shoes.
Q: How long does the FREE club fitting take?
A: Each appointment is an hour and a half. We will use up to that amount of time for your fitting. Examples: Driver or iron fittings usually take 45-60 minutes, wedge fittings usually take 30 minutes, woods fittings usually take 60 minutes.
Q: How long does the Tour Level club fitting take?
A: Each appointment is up to three hours, depending on what you want to work on. We will use up to that amount of time for your fitting, filling out paperwork, and completing payment.
Q: Can I do a full bag fitting in one session?
A: If you're unsure what brands/models you want, we recommend doing separate fittings for woods and irons on different days, due to the amount of time and swings it may take. We will always try to accomplish as much as we can in the time frame given, but keep in mind, you may need a follow up appointment.
Q: Do I need an appointment?
A: Yes, all fittings are by appointment only. Having an appointment assures we have a fitter, and a hitting bay available for you.
Q: How long does it take for my clubs to come in after the fitting?
A: Typical lead time is approximately two weeks, from the date of the fitting and purchase. Some companies run a little quicker due to their location, custom turnaround time, etc. Due to COVID-19, there have been extended lead times due to low inventory levels, back orders, and limited staff. As of 1/27/22, lead times are running 2-8 weeks for most product, with occasional orders being 8-12 weeks due to back orders.
If you have any questions regarding the status of a custom order, or how long an order could take, please email firstname.lastname@example.org.
Q: What's your fitting process?
A: We use a number of techniques and technologies (Trackman, Mizuno Shaft Optimizer, static measurement, dynamic measurement, club/shaft combinations, etc.) to help you determine the optimal setup.
Q: Are your Free Fittings REALLY free?
A: Yes! If you are purchasing through us, we will fit you on TrackMan for FREE!
Q: Why do I have to pay for a Tour Level Fitting, even with a purchase?
A: Our Tour Level Fittings give you the ultimate fitting experience. It is done outdoors at our new state of the art Performance Center in Portland. You'll get a shot by shot TrackMan report, access to a fully detailed spec sheet, you can see the ball flight in the air, and it allows more time to be extra thorough with the process.
Q: Where is the Performance Center?
A: The Performance Center is about two miles down the road from our main Portland Store. The address is 1401 Main Street. It's best to use Google Maps for directions. The facility is so new that Apple Maps and Waze do not recognize the new address!
Q: Are your Tour Level Fittings done outside all winter?
A: In Season: Outdoor Ball Flight March 15 - December 15 (pending temperature)
Off Season: Indoor Ball Flight* December 16 - March 14 (pending temperature)
*Fitting fee is 50% OFF the listed price with a purchase, until full outdoor fittings restart in March. Our goal is to see outdoor ball flight as much as we can, but when the temperature drops, off season fittings will likely be done indoors at the Performance Center in a state of the art Trackman Simulator.
Have more questions? Give us a call:
Portland Store (860-342-2226)
Performance Center(Portland) (860)316-3106